At Deokart, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application, website, and services (collectively, the "Service").

By accessing or using Deokart, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number
• Delivery address
• Payment details (processed via secure third-party payment gateways)
• Login credentials (encrypted)

b. Usage Information

• App activity, preferences, and interactions
• Device type, operating system, and browser type
• IP address and location data (with user consent)

c. Cookies and Tracking

We may use cookies and similar technologies to enhance user experience and analyze app performance.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders
• Improve the app functionality and user experience
• Communicate with you about orders, support, or promotions
• Prevent fraud and enforce our Terms & Conditions
• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

• Delivery partners to fulfill your order
• Restaurants and vendors to prepare your order
• Payment processors for transaction handling
• Legal authorities if required by law or in case of fraud, abuse, or legal disputes

4. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute data security.

5. Your Rights and Choices

You have the right to:

• Access or correct your personal information via your account settings
• Delete your account by contacting customer support
• Opt out of marketing communications at any time
• Withdraw consent for location tracking or other permissions

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above or as required by applicable law. Order and transaction data may be retained for auditing and legal compliance.

7. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors without parental consent.

8. Third-Party Services

Our app may include links or integrations with third-party services (e.g., payment gateways, restaurant systems). We are not responsible for their privacy practices. Please review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app or website. Continued use after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:

Email: deokartindia6@gmail.com
Phone: +91 9450662703
Address: Ramgulam Tola, Near Subhash Vidhalya, Deoria 274001, India

By using Deokart, you acknowledge that you have read, understood, and agreed to this Privacy Policy.