Terms and Conditions

 

Welcome to [DEOKART]! These Terms and Conditions ("Terms") govern your access to and use of our mobile application and services (the "Service"). By using our app, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the app.

1. Account Registration

• You must be at least 18 years old or have legal guardian consent to use the app.
• You agree to provide accurate, complete, and updated information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.

2. Use of the App

• You may use the app only for lawful purposes.
• You agree not to misuse the app, interfere with its operation, or attempt unauthorized access to our systems.

3. Orders and Payments

• You can place food orders through the app with registered restaurants.
• Prices, delivery charges, and taxes will be shown before checkout.
• Payments can be made via online methods or COD (if available).
• Once the order is confirmed, cancellation may not be possible.
• All orders are subject to availability and acceptance.
• Prices and promotions are subject to change without notice.
• You must provide valid payment information; fraudulent transactions will be reported.

4. Shipping and Delivery

• Estimated delivery times are provided at checkout.
• We are not responsible for delays due to events outside our control (e.g., traffic,weather, courier delays).
• Estimated delivery time is provided for convenience but is not guaranteed.
• You must be available to receive the order at the given address.
• Processing Time
• All orders are delivered within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
  If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

5. Returns and Refunds

• Our return policy is available in the app under [Returns & Refunds section].
• Items must be returned in original condition within the allowed period to qualify for a refund .
• Any refund request must be made through the app support within [7] days.

6. Intellectual Property

• All content, logos, and trademarks are the property of [DEOKART] or its licensors.
• You may not use, reproduce, or distribute any content without permission.

7. User Content

• If you post reviews, comments, or uploads, you grant us a non-exclusive, royalty-free license to use and display that content.
• You must not post anything illegal, offensive, or infringing.

8. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use the app.
• Our total liability to you shall not exceed the amount paid for the product in question.
• We do not guarantee the quality or accuracy of food prepared by restaurants.
• We are not liable for any health issues arising from the consumption of ordered food.

9. Termination

• We may suspend or terminate your access to the app if you violate these Terms or engage in fraudulent or harmful behavior.//

10. Changes to Terms

• We reserve the right to modify these Terms at any time.
• Continued use of the app after changes are made constitutes acceptance of the new Terms.

11. Governing Law

• These Terms shall be governed by the laws of [Deoria], without regard to conflict of law principles.

12. Contact Us

If you have any questions or concerns, please contact us at:
Email: [deokart.in@gmail.com]
Phone: [9450662703]

13. Third-Party Services

• We are not responsible for services provided by third-party vendor,restaurants or payment gateways.
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